Q. What should I do if I want to hire a treadmill ?
A. Just call 0402 616684 we have 2 different models – Walker/Jogger and Elite. If the treadmill you require is in stock we will organise delivery normally within 24 hours.
Q. Do I get the money I paid for hiring a treadmill off the purchase price of a new one?
A. Yes. if purchased within the first 3 months .
Q. Can I pay for the hire treadmill in instalments?
A. No sorry, full payment is required on delivery of your hire treadmill. We accept Visa/Mastercard or cash.
Q. Will I need to assemble the treadmill I hire?
A. No, all of the treadmills are delivered ready to go. All you need to do is plug it in and turn it on.
Q. Can I pick up the treadmill ?
A. Yes you can if you have a suitable car, van/station wagon
Q. What time of the day will my treadmill be delivered?
A. we normally deliver and collect between 10 and 3pm weekdays f these times are not suitable,please contact us for a suitable delivery time on weekends.
Q. What happens when the treadmill is due for return?
A. When your three-month’s contract is up, we will ring you a few days prior to the due time to arrange collection of the treadmill. We will also give you the option to buy .
Q. How old is the treadmill I will be hiring?
A. All of our treadmills are brand new or near brand new.
Q. Do I have to sign a contract to hire the treadmill?
A. Yes a three-month hire agreement must be signed on delivery of the treadmill.
Q. What if I do not want to keep the treadmill for the three-month period or I am going away before the hire time is complete?
A. Just call us and we will arrange to collect the treadmill at a time that suits you. Please note: As per hire agreement, no refund will be given for early returns.
Q. What if I have a problem operating the treadmill during the hire time?
A. We will give you a trouble-shooting guide to refer to or you can ring us for help. Most of the time the problems are minor and can be rectified over the phone. If the problem cannot be solved over the phone, we will arrange a suitable time asap to come to your home and repair or replace the treadmill if it is faulty. If the treadmill is faulty, we will compensate with extra hire time.
Q. What happens if I damage the treadmill whilst on hire?
A. Apart from any normal wear and tear, you will be liable for any damage caused to the treadmill, whether it is accidental or not. If the treadmill is stolen or is damaged in a fire, your home contents insurance should cover the costs.If you have any more questions regarding hiring an electric treadmill from our range, please do not hesitate in calling us on 0402 616684
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